50-60-67 Hillsborough Street Charlottetown Real Estate PEI 01

Got Questions?

We've got answers!.... (hopefully)

Questions about - Getting Here

Where are you located?

Our address is 60 Hillsborough Street, Charlottetown at the corner of Hillsborough St and Sydney St.

It is a grey house with red shutters.

I am arriving at the Maritime Bus station. What is the best way to get to the hostel?

There are 4 ways to get here:

- Walk (20 minute walk)

- City Bus Route 2  ($2 cash fare, Monday to Friday, See www.t3transit.ca for accurate schedules)

- Taxi

I am arriving at the Charlottetown Airport. What is the best way to get to the hostel?

A Taxi is probably your best bet as there are usually several taxis waiting outside.

Another option is the city bus. Check https://www.t3transit.ca/ for routes and schedules.

I am arriving by ferry at Woods Islands without a vehicle. What is the best way to get to the hostel?
Your most cost-effective route would be to take a taxi to Victoria Cross, then take the bus to Charlottetown and then walk to the hostel.
The most convenient route would be to take a Taxi ($$)
Is there parking available?

Absolutely. There is free and ample street parking (especially on weekends) on Hillsborough St next to the park (between Sydney and Richmond)

There is also limited off-street parking available

If you are arriving by campervan, truck, or have a trailer/other large vehicle, we suggest you use off-street parking so as to not block the sidewalks.

Motorcyclists are encouraged to use street parking directly in front of the hostel.

Questions about - Accommodation

What are the rates and what do they include?

Our standard 2023 dorm rate is $43/bed per night. This rate includes linens, WiFi and breakfast.

Our standard 2023 private rooms/suite rates vary from $121-$140, depending on room and occupancy. These rates include linens, towels, WiFi, and breakfast. These rooms also have a TV in the room.

Rates may increase/decrease depending on events or type of booking. Please see booking engine for most up-to-date rates and availability.

What are the rooms like?

Our dorms either have two bunk beds or 4 twin beds. Each of our dorms are the largest rooms, allowing for plenty of space. They are located on all 3 floors of the house

Our private rooms have a double bed or a double bunk (double on bottom, single on top) and have a TV and desk in the room. They are located on all three floors of the house.

Our private suite has a queen bed, double closet, desk, TV, and private toilet and sink. It is located on the second floor of the house.

Are you a homeless shelter?

No. We are a boutique hostel which caters to travellers and backpackers visiting our lovely island in the summer, and offer long-term accommodation for students in the fall/winter.

There are shelters in the area, please contact Community Resources if you are in need: https://www.hometogetherpei.ca/resources

Questions about - Reservations

Can I reserve a bottom bunk or top bunk?

Unfortunately we cannot guarantee a top or bottom bunk, but if you send us an email, we will do our very best to accommodate your wishes.

I’m travelling with my child/children. Do they have to be 18 to stay there?

Nope! We are a family-friendly hostel and allow travellers of all ages to stay. That said, we do have a few policies and rules in place to ensure a safe and comfortable stay for everyone:

We do not accept bookings made by those under the age of 18. Guests between 16 to 18 years wishing to stay at the hostel will require written consent from a parent or legal guardian.

Children aged 12 and under can only stay in private rooms or privatized dorms when accompanied by a parent or guardian.

Children aged 13 to 17 can stay in shared accommodation if accompanied by a parent or guardian.

Failure to adhere to these age policies will result in an automatic cancellation of your booking.

If you are travelling with an infant, please email us so we can best prepare for your visit.

Are you a pet-friendly hostel?

Unfortunately we are unable to accommodate pets, and emotional support animals.

Certified guide and service dogs are allowed. Please contact us in advance so we can prepare for your visit.

Do you take group reservations?

Group reservations are possible depending on availability. Please email us directly about your group's needs and we will do our best to accommodate.

Can I make a special request for my booking?

We are always trying to make our guest experience a great one. Please feel free to email special requests to info@charlottetownbackpackers.com. Though we cannot guarantee we can accommodate your request, we will strive to do our best.

What is your cancellation policy?

For refundable bookings, we have a 24-hour cancellation policy so if you need to cancel, please ensure that you cancel before 12pm (noon) the day before your reservation or you will be charged for the first night of your stay.

This cancellation policy does not apply to non-refundable bookings.

Questions about - Our Facilities

Do you have laundry facilities?

We are a very small hostel, so we do not have laundry facilities here. However, 1 minute away on the corner of Hillsborough and King you will find the Black & White Convenience Store which has laundry facilities.

They also have a drop-off facility if you want to leave your laundry and go out for the day. You can purchase laundry soap etc. there as well.

I have some friends in town, can they hang out in the garage or common areas during my stay?

Though we cultivate a welcoming atmosphere, or facility and services are reserved for guests of the hostel and invitees from management only.

If you wish to hang out with non-guests, feel free to ask us about local hot spots in the area. We've got a TON of recommendations.

Questions about - Check IN/Check OUT

What time can I check in?

Answer coming soon!

I may not arrive until late at night, will that be an issue?

Answer coming soon!

What time is check out?

Answer coming soon!

What is your check-out process?

Answer coming soon!

Can I extend my stay?

Yes. We’re happy to add additional days to your reservation if we have availability.