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Questions about - Getting Here
Our address is 60 Hillsborough Street, Charlottetown at the corner of Hillsborough St and Sydney St.
It is a grey house with red shutters.
There are 4 ways to get here:
- Walk (20 minute walk)
- City Bus Route 2 ($2 cash fare, Monday to Friday, See www.t3transit.ca for accurate schedules)
- Taxi
A Taxi is probably your best bet as there are usually several taxis waiting outside.
Rideshare app available in PEI is Kari (available on Apple & Android)
Another option is the city bus. Check https://www.t3transit.ca/ for routes and schedules.
Absolutely. There is free and ample street parking (especially on weekends) on Hillsborough St next to the park (between Sydney and Richmond)
There is also limited off-street parking available
If you are arriving by campervan, truck, or have a trailer/other large vehicle, we suggest you use off-street parking so as to not block the sidewalks.
Motorcyclists are encouraged to use street parking directly in front of the hostel.
Questions about - Accommodation
Please click "book now" to check the most up to date availability and rates. All our rates include linens, WiFi and continental breakfast.
Our dorms either have bunk beds. Each of our dorms are the largest rooms, allowing for plenty of space. They are located on the first and second floors.
We also offer private rooms which are located on all three floors of the house.
Our private suite has a queen bed, double closet, desk, TV, and private toilet and sink. It is located on the second floor of the house.
Shared washrooms are available on the 2nd floor of the house. There is a small powder room (toilet and sink) located on the ground floor.
No. We are a boutique hostel which caters to travellers and backpackers visiting our lovely island in the summer, and offer long-term accommodation for students in the fall/winter.
There are shelters in the area, please contact Community Resources if you are in need: https://www.hometogetherpei.ca/resources
Questions about - Reservations
Unfortunately we cannot guarantee a top or bottom bunk, but if you send us an email requesting a bottom bunk for accesibility, we will do our very best to accommodate your needs.
Nope! We are a family-friendly hostel and allow travellers of all ages to stay. That said, we do have a few policies and rules in place to ensure a safe and comfortable stay for everyone:
We do not accept bookings made by those under the age of 18.
Children aged 12 and under can only stay in private rooms or privatized dorms when accompanied by a parent or guardian.
Children aged 13 to 17 can stay in shared accommodation if accompanied by a parent or guardian.
Failure to adhere to these age policies will result in an automatic cancellation of your booking.
If you are travelling with an infant, please email us so we can best prepare for your visit.
Unfortunately we are unable to accommodate pets and emotional support animals.
Certified guide and service dogs are allowed. Please contact us in advance so we can prepare for your visit.
Group reservations are possible depending on availability. Please email us directly about your group's needs and we will do our best to accommodate.
We are always trying to make our guest experience a great one. Please feel free to email special requests to info@charlottetownbackpackers.com. Though we cannot guarantee we can accommodate your request, we will strive to do our best.
1. Direct Booking Policy
(Applies to reservations made through our website, by phone, email, or in person.)
Free Cancellation Period
You may cancel free of charge up to 48 hours before check-in.
Cancellations Within 48 Hours
Cancellations made within 48 hours of check-in will be charged the first night of the reservation.
Changing or Reducing Nights
Any night removed after the 48-hour mark is treated as a partial cancellation.
This means the first night of the reservation becomes non-refundable.
Additional nights may be refunded if cancelled more than 24 hours before each night’s scheduled arrival.
Any night removed after the 48-hour mark is treated as a partial cancellation.
This means the first night of the reservation becomes non-refundable.
Additional nights may be refunded if cancelled more than 24 hours before each night’s scheduled arrival.
Direct Booking Summary
Free cancellation until 48 hours before arrival. After that, the first night is charged, including for night reductions.
2. OTA Booking Policy
(Applies to bookings made via third parties like Booking.com, Expedia, Hostelworld, etc.)
Free Cancellation Period
You may cancel free of charge up to 48 hours before check-in date.
Cancellations Within 48 Hours
Cancellations made within 48 hours of check-in date are 100% non-refundable.
Changes & Night Reductions
After the 48-hour mark, the entire reservation becomes non-refundable.
Night reductions are not eligible for refunds.
Date changes follow OTA rules and are subject to availability.
After the 48-hour mark, the entire reservation becomes non-refundable.
Night reductions are not eligible for refunds.
Date changes follow OTA rules and are subject to availability.
OTA Summary
Free cancellation until 48 hours before arrival. After that, the entire booking is non-refundable and non-modifiable.
3. Long-Stay Policy (7+ Nights Total)
(Applies to combined stays of more than 7 nights across any rooms, beds, or multiple reservations.)
50% Deposit Required
Stays totaling more than 7 nights require a 50% deposit at the time of booking.
Deposit Terms
The 50% deposit is non-refundable.
The remaining balance follows the cancellation rules of your booking channel (Direct or OTA).
The 50% deposit is non-refundable.
The remaining balance follows the cancellation rules of your booking channel (Direct or OTA).
Questions about - Our Facilities
We are a very small hostel, so we do not have laundry facilities here. However, 1 minute away on the corner of Hillsborough and King you will find the Black & White Convenience Store which has laundry facilities.
They also have a drop-off facility if you want to leave your laundry and go out for the day. You can purchase laundry soap etc. there as well.
Though we cultivate a welcoming atmosphere, or facility and services are reserved for registered guests of the hostel and invitees from management only.
If you wish to hang out with non-guests, feel free to ask us about local hot spots in the area. We've got a TON of recommendations.
Yes. Our bike rack is located in the back yard of the property. Though the area is under video surveillance, we suggest locking and securing your bike.
Please note: Our bike rack is outdoors and bikes are not permitted to be stored in rooms.
Questions about - Check IN/Check OUT
We ask all guests vacate their room by 11am. Late check outs may incur a fee.
Yes. We’re happy to add additional days to your reservation if we have availability. You can modify your booking online or talk to one of our staff.